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LOCAL LEGENDS ENT.

Refund Policy

Refund Policy

Effective Date: September 22, 2025
Last Updated: September 22, 2025

At Local Legends Entertainment, we strive to deliver exceptional event experiences. This Refund Policy explains when customers are eligible for refunds on bookings made through www.localegendsent.com.

1. Deposits & Payments

  • A 50% deposit is required to secure all bookings.

  • The remaining balance must be paid no later than 48 hours before the scheduled event.

  • Payments are processed securely via Stripe; we do not store full card details.

2. Cancellation Refunds

  • More than 7 days before event: Full refund of all amounts paid.

  • Within 7 days of event: 50% refund of the total booking fee.

  • Within 48 hours of event: No refund.

Refunds will be returned to the original payment method within 7–10 business days, depending on your bank or card provider.

3. Rescheduling Instead of Refund

  • Guests may reschedule once at no charge if requested at least 72 hours before the event.

  • Reschedules requested within 72 hours of the event require a $50 fee.

  • If you choose to reschedule instead of cancel, no refund is issued — the payment will be applied to the new booking.

4. Non-Refundable Situations

Refunds are not provided if:

  • The event is canceled with less than 48 hours’ notice.

  • The guest provides an inaccurate or incomplete address.

  • The event cannot proceed due to unsafe conditions, venue restrictions, or guest misconduct.

  • Alcohol is not supplied by the customer when required (per our Alcohol Policy).

5. Provider Cancellations

If a Local Legends Entertainment provider must cancel due to illness, emergency, or unforeseen circumstances:

  • You may choose a full refund or a reschedule at no cost.

  • We will notify you as soon as possible and work to find a replacement provider when available.

6. How to Request a Refund

To request a refund, please contact us with your booking details:

7. Policy Updates

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

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